Oracle

Oracle ERP Services

MRCC can improve the performance of your organization through ERP solutions based on our Global Software Off-Shore Facility. With years of experience in ERP implementation, our Enterprise Resource Planning (ERP) packages comprise solutions that best fit your company.

MRCC offers a comprehensive portfolio of services to Oracle Applications customers using all versions of Oracle 10.7, 11 and 11i products.

Our services cover the entire Oracle implementation spectrum, which includes — consulting, implementation and post-implementation. We begin with assessment services and extend to:

  • Gap analysis, technical solutions design, implementation, rollout support and post-implementation support with SLA.
  • Implementing advanced solutions for supply chain, CRM, procurement.
  • Version upgrades services.
  • Integrating the Oracle eBusiness suite with other products, including Siebel and third party applications like Vertex, RightFax, JetForms, mobile devices, and RFID solutions.

MRCC offers end-to-end support for Oracle implementation

Implementation

Implementation

  • Solution Strategy
  • Process Mapping and Gap Analysis
  • Customization
  • Integration
  • Data Conversion
  • Key user Training
  • Installation and Set-up

Value-added Services

MRCC helps its clients get the maximum value from their Oracle Application Investments. We offer a range of services to help your business access the current Oracle implementations and manage migrations and upgrades. MRCC also handles customized applications for our clients who may have special requests.

Post Implementation Support Services

  • Application support
  • Help desk services
  • Enhancements and bug fixes
  • Data base administrator (DBA) and system administration support
  • Monitoring and troubleshooting of daily/weekly/monthly jobs
  • Support for book closing operations
  • Performance tuning for existing programs.

Integration Services

  • Legacy system analysis and mapping to Oracle Applications
  • Interface development
  • Messaging software configuration and implementation
  • Testing
  • Integration solution implementation
  • Third party tool integration.

Appraisal Services

  • Oracle implementation and product upgrades feasibility studies
  • Customization reduction feasibility studies
  • Reporting solutions appraisal studies
  • Feasibility assessment of migrating from other ERPs to Oracle eBusiness Suite.

Migration and Upgrade Services

  • Gap analysis, matching new Oracle Applications features with new and pending requirements
  • Functional design
  • Analysis of existing customization
  • Detailed technical design and updating of existing documentation
  • Developing and re-engineering customizations
  • Regression testing
  • Key user training for new features
  • New release Implementation.

Bolt-On Application Development Services

  • Implementation of end-to-end add-on functionality specific to business requirements
  • Creation of custom applications as sub-modules

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